Product demos
See HelpAlive in action.
Pick a question. See how HelpAlive guides a user to the answer, right inside the product.
12 demos
Recorded in real scheduling, support and CRM apps.
Scheduling
Cleaner start times for short calls
“Catalog tours are only 15 minutes, but people grab odd times like 10:15 or 11:45 and my mornings get chopped into little pieces. Some days I do six of them. What's the best way to fix this?”
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Customer support
Store order numbers on every chat
“Do we already keep order numbers anywhere in here?”
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CRM
Ask why, then fix it
“Why don't I see any deals from earlier this year in here?”
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Scheduling
Fix overrunning calls and missing documents
“Tender prep calls always run over, and I never have the tender documents before we talk. What's the best way to fix both?”
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Customer support
Route returns to the right people
“Returns and damaged deliveries keep landing with whoever happens to be online. Could one of these teams take them, or what's the best way to route them?”
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CRM
Add a company and its contact
“How do I add a new company and then add a person who works there so they're linked?”
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Scheduling
Stop repeat bookings from one customer
“One customer keeps booking a discovery call every couple of days just to ask about prices, and on busy days I end up with five discovery calls. What's the best way to stop the repeat bookings and keep my days manageable without blocking other customers?”
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Customer support
Pick your first labels with an expert
“We want labels for why customers contact us, but we're a team of two. Which four would you start with?”
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CRM
Ask about your week
“Which of these is overdue?”
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Scheduling
Set up a weekly check-in series
“Our bigger customers want a standing weekly delivery check-in with me for the rest of the quarter. What's the best way to do that?”
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Customer support
Brief the warehouse, not the customer
“What does Jonas need from us, and by when?”
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CRM
Fix a gap in your pipeline
“Which deals still have no contact?”
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